In this guide you will learn how to create a new offline alarm in Leanheat Monitor.
To access alarms click the "Alarms" tab. Here you can view active alarms, historical alarms and create new alarm rules.
To create a new "Offline" alarm rule click on "Rules" in the upper left side of the screen, click "New" and select "Offline"
Enter the alarm rule name, optional description and click "Next".
Now select the devices you want the rule to be active for. Here you can use filters to help with device selection.
In the next step enter alarm notification recipients. You can define different recipients for different severities of the alarm. By ticking the "Resolution notification" check box the recipient will also receive a notification when the alarm is resolved.
If several devices trigger the same rule at once, you receive one email listing all affected devices rather than one email per device. Each device still raises its own alarm in the "Alarms" tab.
In the fifth step you can define a schedule for the alarm. You can set the alarm to only be active on certain days at certain hours and set delays for alarm occurrence and notification. If the alarm will be resolved before the occurrence delay is over the alarm will not be visible in Leanheat Monitor.
The last step is an overview of the alarm. To finish the alarm creation click on either "Save and enable" or "Save and disable".
For more details, please check the video below: